Refund policy
Cheese Apparel Return Policy
We want you to love your purchase! If you're not completely satisfied, we're here to help.
🕒 Return Window
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Returns are accepted within 14 days of the delivery date.
📦 Eligibility for Returns
To be eligible for a return:
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Item must be unworn, unwashed, and in original condition.
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Tags must be attached.
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Clearance, final sale, or personalized items are not eligible for return.
💸 Refunds
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Refunds are issued to the original payment method within 5–10 business days after we receive your return.
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Shipping fees are non-refundable unless the return is due to a defect or fulfillment error.
🔁 Exchanges
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Need a different size or color? We offer free exchanges (subject to availability) within the 14-day window.
🚚 Return Shipping
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Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
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We provide a prepaid return label for convenience and deduct the shipping cost from your refund unless it’s our error.
📸 Damaged or Wrong Items
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If your item is damaged or incorrect, contact us within 7 days of delivery with a photo, and we’ll make it right—free of charge.
📧 Need Help?
Email us at [support@cheeseapparel.com] with your order number and reason for return, and we’ll guide you through the process.